Every startup or business starts with a motto to become successful. But in the journey of achieving success, the main thing to keep in mind is how to delight customers? As your customers is the lifeblood of your business. To get the first loyal customer is a real medal to achieve. If your customers are satisfied with your product and services than they become permanent gift to your business and bring lots of other prospective customers too. It is easy to become entrepreneur but it may be difficult to bind yourself with customers. Here are few points that are worth emphasizing on how to become your customer’s favorite and getting your first 1000 customers.
- Start with small:
Starting a business with high expectations and goals is good but for big achievement it’s better to start small, take tiny steps every day and don’t try to take a big leap. Accomplishment of small goals will enhance your confidence and opens way to achieve success. Similarly, finding the first user is the most important step in the user acquisition process. Your first user is the foundation for later customer success stories.
Dream big, Start small and act now – Robin Sharma.
- Give your first user an awesome experience:
Just like Magnet attracts another magnet, the first happy customer tends to bring another; if he is pleased with your product or service, half of the battle is won and all you need to do is to have patience. The way you greet customers will definitely define your future business. Customer relationship is needed to attract more and more customers, greet them well with your product and behavior both. Give what your customers love. This way you can win more customers just by word of mouth, leading to organic growth.
We’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and they’re the reason we’re successful: Put the customer first. Invent. And be patient – Jeff Bezos.
- Right customers, right time:
Finding right customers is also necessary, if you are targeting on big fat fish but not focusing on small, hopefully you will be missing your dream customers. So target your ideal customer and find them. McDonald’s used this strategy by setting up its first restaurants near churches, since families often wanted to eat after church.
The first step in exceeding your customer’s expectations is to know those expectations. Roy H. William.
- Identify your barriers:
If customers are not aware about the specification, features and availability of product or service, then you will not have ample of customers. Another reason could be product or service not up to the mark as anticipated by customers. So, you need to regularly review and up skill or upgrade your product and services.
The best customers for us are the ones that present us with a new problem because chances are, if one customer has that problem, 100 more have it, or 1,000, or 10,000. So you start thinking about solution development rather than product development. Michael Dell.
- Share your success story:
Happiness is for everyone to share. Don’t keep good news to yourself. Share with the community and potential customers. Share in-depth reviews and show which customers are already using your platform. As a customer we also like to see reviews of other before getting on a decision, so just try to put yourself in your customer’s shoe. It will encourage more customers to use your product or services.
Instead of telling a story about how great your brand is, try telling a story that shows you completely understand and empathize with your customer and their life. Lewis Howes.
So, acquiring your first ton of customers would not be that easy but by using simple tactics you can definitely achieve much more than this.